Configuring Checkout on Ecomz

Learn how to manage every aspect of your checkout settings with Ecomz. 

Control what happens when a customer is in the checkout phase and customize it according to your preferences.

Configuring Checkout

■ Checkout settings

To reach the checkout settings page:

1. Go to your Admin Menu > My store > Store settings.
2. Click on "checkout" in the settings list on the left of the page.
   

■ Cart settings:

The cart is "on" by default, by turning it off, your shop becomes a catalog where your customers will only be able to browse through your products but won't be able to add products to the cart and eventually purchase them. In addition, users won't be able to login or create a profile. 

■  Customer accounts:

In this section, you get to choose one out of three options which are to be applied to your customers:

1. Accounts are disabled : customers will only be able to checkout as guests.
2. Accounts are required: customers will be prompted to create an account if they haven't already in order to be able to complete the checkout process.
3. Accounts are optional: customers will have both options mentioned above.

■  Form options:

Here you can determine the settings of the form which one should complete during checkout. For example, you get to choose if the form requires a last name or a first and a last name. The same goes for the company name, address, phone number etc. You can even allow your customer to add a note alongside their order!

■  Order confirmation message:

Ecomz provided you with a text editor tool under this section, with a standard pre-written confirmation text which is sent to customers once they make a purchase. You can edit the text quite easily if the data is not in accordance with your service or if you simply wish to do so.

■  Order processing:

You can choose whether the customers receive promotional emails by default. You can also remove this field completely.
In addition, it is possible to choose if the order's line item is automatically fulfilled or not.

■  Abandoned checkout:

If the customers left the cart without completing the purchase, you can choose if the system sends them an email by default with a special URL that will help them retrieve the item(s), or two emails, the second one acting as a reminder. Of course, you can choose not to send a recovery email at all! Learn more about abandoned cart recovery on Ecomz.

After you're done customizing, click Save.

That's all when it comes to configuring checkout on Ecomz!

Got further questions, or simply want to say hi, our 24/7 support team is always there!

Head to our live chat, email us on help@ecomz.com, or visit our Community forum to discuss and share ideas and thoughts with Ecomz creative community!