Creating an Upsell/Cross-sell Campaign on Ecomz

Learn how to promote an item with another by creating an upsell or cross-sell campaign on Ecomz.

Creating an Upsell/Cross-sell Campaign

■ What is an upsell/cross-sell campaign?

Upsell/cross-sell campaigns give you the option to suggest additional related or more expensive items when your customers buy an item. Ecomz has made it so easy for merchants to create Upsell/Cross-sell campaigns to boost their sales.

■ Create upsell.cross-sell

To create an upsell/cross-sell campaign:

Go to the Admin Menu > Marketing (1)> Upsell/Cross-sell (2)
Once there, create an upsell or cross-sell campaign by clicking on Create Upsell/Cross-Sell (3) on the top right corner.

You will be redirected to a new page, where you can configure and setup your campaign the way that benefits you the most.

This page is divided into 3 sections:

Upsell.cross-sell setup
Upsell.cross-sell configuration
Offer usage limitation

■ Upsell.cross-sell setup

In this section (3) you should choose your campaign's name, and select if it will be triggered by all products or selected products. If you choose selected products, you will have access to our products' filter which will help you choose groups of products based on your conditions, or/and you will be able to manually add products by finding them using our provided search box.

■ Upsell.cross-sell configuration

In this section (4), you get to choose whether the discount is by amount or percentage and select the amount as well.

Note:

Assigning a discount is not required for the creation of an upsell/cross-sell campaign.

Under that, you have the option to override decimals. This means that you can specify the fixed fraction value with which prices’ decimal numbers will be replaced – from 1 to 99. For instance: if the specified value fraction is 50 and a product price is 19.23, the price will be automatically changed to 19.50 due to the override.

Below this option, choose the product count, this means that you can specify up to 20 products from which our system will randomly choose to showcase – the selection will change only if the page is refreshed or session is renewed.

In addition to these option, under this section you get to either use predefined settings, or use our provided filter to select products based on your desired conditions.

■ Offer usage limitation

If you choose to offer a usage limitation to your campaign, under this section (5) you get to do so. Simply check the box titled "limit customers from adding this upsell.cross-sell to cart more than" and select a number in the box.

Once you're done filling in your campaign's information, click on Save to finalize the process.

Watch this video tutorial on Creating an Upsell/Cross-Sell Campaign on Ecomz

That's all when it comes to creating an upsell/cross-sell campaign on Ecomz!

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