Integrating tawk.to on Ecomz Ecomz Technical Support October 13, 2021 18:38 Updated Ecomz gives you the chance of integrating tawk.to to your Ecomz store for free! Integrating tawk.to ■ What is tawk.to? tawk.to allows you to monitor and chat with visitors on your website for free. For more information visit tawk.to ■ Create a tawk.to account You have to create an account first. Head over to https://dashboard.tawk.to/signup , fill in the necessary information and click "sign up for free". On the next page, select the language from the drop-down menu and click next. On this page, fill in your Ecomz site name and site URL then click next. Now fill in the agents who will be using the chat as well as their roles, then click next. Copy the code, you'll be needing this later, then click done. ■ Integrate tawk.to to your Ecomz store Go to your Ecomz admin site to activate the chat widget. Navigate to My store (1) > Store settings (2) > Scripts (3) > then Create Script (4). On the new page click on the drop-down menu under "type" and select custom. Fill in the script name and paste the code that you got from tawk.to under "custom script", then select where you'd want for the chat icon to appear under "triggers". Once all has been filled turn on "enable" and click Save. ■ How it appears on the public site: A chat tawk.to icon will appear at the bottom right of the pages you have selected earlier under "triggers". That's all when it comes to integrating tawk.to to your Ecomz store! Got further questions, or simply want to say hi, our 24/7 support team is always there! Head to our live chat, email us on help@ecomz.com, or visit our Community forum to discuss and share ideas and thoughts with Ecomz creative community! Was this article helpful? Yes 0 No 0 comments Have more questions? Submit a request Return to top 0 comments Please sign in to leave a comment.