Order Status on Ecomz Ecomz Technical Support August 12, 2021 23:01 Updated Using Ecomz, you can track your order from the moment it's ordered until it's delivered!!This guide will explain every order status! Order is set as “open order” when: Payment is upcoming or failed Item is back-ordered or out of stock Order is set as "in progress" when: A shipper provider is integrated to your store After the order is shipped Order is set as “complete” when: Items are received Order is set as “return” when: Items are damaged and set to return & release ■ Order Status Overview: Learn how to create and process orders That's all when it comes to the Order Status on Ecomz!! Got further questions, or simply want to say hi, our 24/7 support team is always there! Head to our live chat, email us on help@ecomz.com, or visit our Community forum to discuss and share ideas and thoughts with Ecomz creative community! Was this article helpful? Yes 0 No 0 comments Have more questions? Submit a request Return to top Related articles Creating Orders on Ecomz Setting Free Shipping on Orders Above A Certain Value on Ecomz Guidelines to Schedule a pick up on Ecomz Shipping Orders on Ecomz Setting up your Email on iOS 0 comments Please sign in to leave a comment.