Order Status on Ecomz

Using Ecomz, you can track your order from the moment it's ordered until it's delivered!!
This guide will explain every order status! 

1. Order is set as “open order” when:

   • Payment is upcoming or failed
   • Item is back-ordered or out of stock
     

2. Order is set as "in progress" when:

   • A shipper provider is integrated to your store
   • After the order is shipped 
     

3. Order is set as “complete” when:

   • Items are received
     

4. Order is set as “return” when:

   • Items are damaged and set to return & release
     

■ Order Status Overview:

Learn how to create and process orders

That's all when it comes to the Order Status on Ecomz!! 

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