"Mobile Notification" is a feature offered by Ecomz that can be found in the app store. This feature will allow merchants to notify their customers by SMS on their mobile phones at checkout, order confirmation, shipment confirmations, and cart recovery.

By activating Ecomz "mobile notification" feature for 14.99 USD/Month, you can activate "mobile notification" to validate customers' phone numbers and improve customer user experience.

Activating Mobile Notifications App

■How to activate it:

1. Go to the Admin Menu (on the left) > Apps(1)
2. Choose "mobile notification"(2) and press Activate(3)
3. Press on Pay now(4).
4. Fill in your details and press Verify Card(5)

■How to configure its settings: 

1. Go to App store > Settings
2. Use the "Enable notification"(1) toggle  to enable or disable all mobile notifications
3. Use the "Enable automatic refilled notifications"(2) to automatically refill 500 messages once you reach your basic plan limit
4. You can view the total number of mobile notification messages sent under "Mobile notifications usage quota"(3)

■ How to manage the mobile notification app on the public site: 

1. Go to My store > Store settings > Notifications
2. Under "Mobile notification templates"(1), Click on Manage(2)
3. Turn On the "send SMS" toggle to receive verification code for "Mobile verification code", "Order confirmation", "Order shipped", and "Abandoned cart recovery"

4. You may edit the content of each template by Clicking on any of the templates(4)

■ One More Step to Enable The App: 

1. Go to My store > Store settings > Checkout
2. Under "Verification Settings"(1), set the "Enable mobile number verification" toggle to On(2)

■ Checkout Public Site Behavior:

1. The customer will be redirected to verify their phone number after filling in all the mandatory fields requested on the Shipping details page.
   

2. If the customer is already registered and logged in, and a phone number is not set in his profile, then he might need to add and verify his phone number by adding it to his profile section.

         "Verify your phone number to receive mobile notifications"

That's all when it comes to activating and using “Mobile Notifications” on Ecomz!!

Got further questions, or simply want to say hi, our 24/7 support team is always there!

Head to our live chat, email us at help@ecomz.com, or visit our Community forum to discuss and share ideas and thoughts with Ecomz creative community!