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ecomz Help Center
Multilingual and Multi-currency
What is the Multi-currency feature on ecomz?
What are the supported languages on ecomz?
When adding another language, is there a feature on ecomz that will translate automatically?
E commerce Store
What is ecomz for?
How do I get started?
Can ecomz help me set up my store?
Does ecomz offer free themes?
How can I activate features? How do I get billed?
Do all plans benefit from the 24/7 support?
See all 22 articles
Domain Set Up
How do I set up my domain?
Can I use my own domain name?
Will the domain name remain *****.myecomz.com ?
Do I also need hosting or only a domain name for my ecomz store?
How do I add a video to my ecomz store?
How do I edit colors on my ecomz website?
Can I change the size of the logo on my ecomz store?
How can I edit fonts and text colors on my ecomz store?
Can I change the name of my ecomz store?
How can I change the layout of my store?
See all 13 articles
How do I add a product?
Can I import my products to the platform?
Where can I know the product image required size from?
How do I update my inventory?
Can I customize my inventory and pricing per channel?
Can I list a product under multiple categories?
See all 7 articles
How are shipping rates determined?
What are the available shipping methods at ecomz?
Can I add an integrated shipment manager?
Do I need a shipping provider to fulfill my orders?
What’s the difference between billing address and shipping address?
What kind of payments do you accept on ecomz?
Does ecomz charge fees other than for subscription?
How do I get billed for plans subscription?
What is a billing cycle?
Can I upgrade my plan during the billing cycle? How do I get billed?
Can I downgrade my subscription? Do I get a refund?
See all 15 articles
Multiple Stores Set Up
What is a multi-seller marketplace store?
Do I need a channel for every store I create on the ecomz platform?
Do I need a new account to create other stores?
Can sellers upload their own content if I have a multibrand store or must I upload all products myself?
How can I increase sales on my ecomz store?
How do I generate traffic for my ecomz store?
How many sales booster campaigns can I create?
Do you do brand identity and social media services?
What is MailChimp and how do I activate it?
Other - FAQ's
What's a paid plan store?
What is ecomz Partner Program ?
Where are ecomz offices located?
How can I contact ecomz support?
Am I able to sell on ecomz without a trading license?
Do I need to have a registered business name/business license before making my store?
See all 31 articles
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