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Ecomz Help Center
FAQ's
FAQ's
Multilingual and Multi-currency
What is the Multi-currency feature on Ecomz?
What are the supported languages on Ecomz?
When adding another language, is there a feature on Ecomz that will translate automatically?
E commerce Store
What is Ecomz for?
How do I get started?
Can Ecomz help me set up my store?
Does Ecomz offer free themes?
How can I activate features? How do I get billed?
Do all plans benefit from the 24/7 support?
See all 22 articles
Domain Set Up
How do I set up my domain?
Can I use my own domain name?
Will the domain name remain *****.myecomz.com ?
Do I also need hosting or only a domain name for my Ecomz store?
Store Design
Adding a video to your store on Ecomz
How do I add a video to my Ecomz store?
How do I edit colors on my Ecomz website?
Can I change the size of the logo on my Ecomz store?
How can I edit fonts and text colors on my Ecomz store?
Can I change the name of my Ecomz store?
See all 15 articles
Product Listing
How do I add a product?
Can I import my products to the platform?
Where can I know the product image required size from?
How do I update my inventory?
Can I customize my inventory and pricing per channel?
Can I list a product under multiple categories?
See all 7 articles
Shipping
Why is an item not available in a certain country?
How do I show shipping method options on my store?
How are shipping rates determined?
What are the available shipping methods at Ecomz?
Can I add an integrated shipment manager?
Do I need a shipping provider to fulfill my orders?
See all 7 articles
Payment
What kind of payments do you accept on Ecomz?
Does Ecomz charge fees other than for subscription?
How do I get billed for plans subscription?
What is a billing cycle?
Can I upgrade my plan during the billing cycle? How do I get billed?
Can I downgrade my subscription? Do I get a refund?
See all 16 articles
Multiple Stores Set Up
How do I set the payout cycle on my marketplace store?
How are marketplace payouts invoices calculated on Ecomz?
What is a multi-seller marketplace store?
Do I need a channel for every store I create on the Ecomz platform?
Do I need a new account to create other stores?
Can sellers upload their own content if I have a multibrand store or must I upload all products myself?
Promotional Tools
Product Recommendation vs Upsell/Cross-sell
How can I increase sales on my Ecomz store?
How do I generate traffic for my Ecomz store?
How many sales booster campaigns can I create?
Do you do brand identity and social media services?
Emailing
What is MailChimp and how do I activate it?
Other - FAQ's
I can't find the Ecommerce Settings for Google Analytics Enhanced Ecommerce
Why aren't all my products synced to Facebook Shop?
How can I contact Facebook Support via live chat?
How to clear my website's cache?
How to improve the SEO ranking of my Ecomz site?
Why should I refer to Ecomz's Help Desk?
See all 36 articles