Issue with my products

Tony chamoun

• June 18, 2021 06:41

Im facing a problem with my products! My products are showing that there is a discount on them although i did not create a discount. Please help!!

0

• Official comment

  

  Ecomz Help Desk ecomz Staff

  • June 18, 2021 06:49
  • Edited

  Hello Tony! 👋

  Welcome to Ecomz Community! 😊

  Sorry to hear that, but no worries we’re here to help! 😉
  Please make sure that you did not add a coupon in the cart page because this coupon will apply on all the products!
  
  To remove this coupon, please follow the steps below:

  1. Go to your public site.
  2. Go to your cart.
  3. Click on the icon “i” found under the coupon field.
  4. Click on “Remove coupon”.

  The discount on the items should be removed! Please let us know if this worked perfectly for you!

  Hope this helps😉

  Ecomz Support | All the help you need!
• 

  Tony chamoun

  • June 18, 2021 06:57

  YESSS THANK YOU SO MUCH!! THE ITEMS ARE NO LONGER SHOWING DISCOUNTS! LIFE SAVER!

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